Library Insights Survey – results released December 2023
The COVID-19 pandemic immensely changed how libraries operate and serve their communities. This survey uses collected data to establish a better understanding of pre- and post-pandemic library services and operations.
Nearly 100 ULC members provided data for their libraries around the topics of Attraction and Attendance, Location Experience and Use of Space, Programs and Services and Staffing and Budget. Respondents shared data for the years 2019 and 2022. This provides a snapshot of where things were before the pandemic and during recovery.
The Library Insights Survey is designed to be an annual release from ULC, with new data released each fall. Explore survey data through dashboards, charts and maps on the ULC Library Data Hive.
From the CEO: Introducing the Library Data Hive
The Library Insights Survey serves as a guidepost for the resiliency of libraries and the bright spots they hold in our neighborhoods. This data demonstrates how libraries are strengthening their operations and purposefully serving their communities since the pandemic. Read a monthly message from ULC President and CEO Brooks Rainwater.
RELEASE: Public libraries see digital lending soar in past three years, with in-person visits and programming rebounding after reaching record lows during COVID-19 pandemic
Washington, DC — The COVID-19 pandemic immensely changed how public libraries operate and serve their communities. A new collection of data gathered by the Urban Libraries Council establishes a better understanding of pre- and post-pandemic library services and operations.