ULC Member Groups
Staff in member libraries are encouraged to join ULC Member Groups to connect with their peers and share challenges, concerns, insights and innovations. These members-only groups are a hallmark of ULC’s commitment to facilitating the exchange of ideas and programs at leading libraries across North America.
ULC has 11 Member Groups based on staff roles and focused on specific areas of work. The groups are peer-to-peer networks that allow members to connect, share announcements, pose questions for feedback and discuss topics relevant to their everyday work. Staff with cross-function responsibilities are welcome to join multiple groups. The Member Group participants interact through e-Discussions, conference calls and in-person meetups.
Member Groups
Analytics
Members share insights on the use of data-driven techniques in operations and services, as well as data analysis tools and challenges.
CFOs
Members of the library CFOs group will share, discuss and exchange financial oversight and organizational management practices and strategies.
Collections
Members discuss opportunities and challenges related to circulation, format, maintenance and storage of materials.
Communications and Marketing
Members share sample outreach materials and discuss communications strategies, branding issues and messaging platforms.
Customer Experience
Members exchange ideas about how libraries can enhance their patrons’ experience, including service design, resource integration and customer engagement training for staff.
Deputy Director
Library deputy directors discuss the high-level leadership strategies, challenges and opportunities unique to their role.
Development Professional
Members share fundraising, corporate partnership strategies and discuss how libraries can maximize their relationships with library foundations.
Directors
Open exclusively to director-level library leaders, members of this group discuss news, challenges and opportunities facing library directors today.
Education Leaders
Members of this group discuss how libraries can expand and strengthen their impact in meeting the education needs of patrons.
Human Resources
Members of this group exchange thoughts, practices and strategies around comprehensive human resources services in the areas of recruitment, employment, compensation, benefits, employee relations and staff development in support of the library and its staff.
Operations
Members of this group discuss related to library facilities and staffing.
Tech Leaders
Members of this group discuss the latest systems and tools that are transforming library practice, and share strategies for how libraries can better utilize technology to meet community needs.