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ULC Member Groups

Staff in member libraries are encouraged to join ULC Member Groups to connect with their peers and share challenges, concerns, insights and innovations. These members-only groups are a hallmark of ULC’s commitment to facilitating the exchange of ideas and programs between leading libraries across North America.

ULC has 13 Member Groups based on staff roles and focused on specific areas of work. The groups are peer-to-peer networks that allow members to connect, share announcements, pose questions for feedback and discuss topics relevant to their everyday work. Staff with cross-function responsibilities are welcome to join multiple groups. The Member Group participants interact through e-Discussions, conference calls and in-person meetups.

Member Groups

  • Analytics

    Members share insights on the use of data-driven techniques in operations and services, as well as data analysis tools and challenges.

  • CFOs

    Members of the library CFOs group will share, discuss and exchange financial oversight and organizational management practices and strategies.

  • Collections

    Members discuss opportunities and challenges related to circulation, format, maintenance and storage of materials.

  • Communications and Marketing

    Members share sample outreach materials and discuss communications strategies, branding issues and messaging platforms.

  • Customer Experience

    Members exchange ideas about how libraries can enhance their patrons’ experience, including service design, resource integration and customer engagement training for staff.

  • Deputy Director

    Library deputy directors discuss the high-level leadership strategies, challenges and opportunities unique to their role.

  • Development Professional

    Members share fundraising, corporate partnership strategies and discuss how libraries can maximize their relationships with library foundations.

  • Directors

    Open exclusively to director-level library leaders, members of this group discuss news, challenges and opportunities facing library directors today.

  • Education Leaders

    Members of this group discuss how libraries can expand and strengthen their impact in meeting the education needs of patrons.

  • Equity, Diversity and Inclusion (EDI) Officers

    Members of this group share strategies and best practices related to advancing anti-racism, equity, diversity and inclusion at their libraries and within their communities.

  • Human Resources

    Members of this group exchange thoughts, practices and strategies around comprehensive human resources services in the areas of recruitment, employment, compensation, benefits, employee relations and staff development in support of the library and its staff.

  • Operations

    Members of this group discuss related to library facilities and staffing.

  • Tech Leaders

    Members of this group discuss the latest systems and tools that are transforming library practice, and share strategies for how libraries can better utilize technology to meet community needs.