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What Is Edge?

Edge_RGB.pngEdge is a management tool that helps libraries align their technology resources to community priorities. Edge guides libraries to set measurable, strategic goals for digital inclusion and to engage government and community leaders in meaningful discussion about technology needs and plans. Edge is led by the Urban Libraries Council and developed by a national coalition of leading library and local government organizations with support from the Bill & Melinda Gates Foundation. Public libraries of all sizes are successfully using Edge to strengthen and improve their technology services.

  • How Do Libraries Use Edge?

    The process starts by completing the Edge assessment and then engaging staff and local leaders in discussions to connect the results to strategic planning, action plans, management, and, ultimately, to improving public technology in your community. Early experience has shown the power of using the process fully and engaging Edge over time.

Here’s what a fellow ULC member library said about their experience with Edge:

Our use of Edge has done two things: it focused us on evidence-based decision making, and it has enabled us to take our benchmarks and embed them in city strategy in order to say "we know where we’re going, and these city strategies are going to help us move the needle on technology services in public libraries."

Elizabeth Glass, Director of Planning, Policy and Performance Management, Toronto Public Library

  • How Do I Get the Edge?

    As leaders and innovators, we encourage our ULC members to be among the first to participate in Edge. To sign up, go to and click on the “Sign Up” link at the top right corner of the page. Then, complete the Library Pre-Registration form and “Request an Account.”