Through sustained advocacy by ULC, the Public Library Association, and major urban systems, Microsoft has created a new program providing free Office Standard 2024 and free Windows licenses for all public-access computers in public libraries.

This represents a substantial cost savings for library systems and responds directly to sector-wide concerns following Microsoft’s transition of libraries from EDU to nonprofit pricing.

At the group’s recommendation, Microsoft has now rolled out a dedicated support page for libraries to work through, allowing them to connect with specialists regarding this public access device offer.

Benefits to Public Libraries

• Eliminates a major cost barrier for replacing or upgrading productivity software
• Ensures consistency and accessibility across public computing environments
• Complements broader digital equity goals in urban and rural communities
• Includes free Microsoft security resources (AccountGuard, Security Assessment, cybersecurity training modules)

Limitations and Outstanding Issues

• Microsoft is in the process of developing a solution for library consortia. Please reach out if this issue applies to your library
• Staff devices are not covered; they require standard nonprofit licensing
• No retroactive reimbursement for libraries that already purchased Office 202
• Security tools like Defender and Intune are not part of the grant and may require additional spending

Operational Requirements for Participation

Libraries must:

• Provide an accurate count of public PCs
• Work through their existing reseller or Tech Soup
• NOTE: A previous version of this FAQ noted that a library foundation or nonprofit must accept the grant. Through working with our members, Microsoft has now found a compliant way for libraries to work directly with their licensing partner to obtain these licenses, without needing a charity intermediary