Through sustained advocacy by ULC, the Public Library Association, and major urban systems, Microsoft has created a new program providing free Office Standard 2024 and free Windows licenses for all public-access computers in public libraries.

This represents a substantial cost savings for library systems and responds directly to sector-wide concerns following Microsoft’s transition of libraries from EDU to nonprofit pricing.

To begin the process, please fill out this form Microsoft created at the group's recommendation that connects libraries with dedicated support specialists.

Benefits to Public Libraries

• Eliminates a major cost barrier for replacing or upgrading productivity software
• Ensures consistency and accessibility across public computing environments
• Complements broader digital equity goals in urban and rural communities
• Includes free Microsoft security resources (AccountGuard, Security Assessment, cybersecurity training modules)

Limitations and Outstanding Issues

• Microsoft is in the process of developing a solution for library consortia. Please reach out if this issue applies to your library
• Staff devices are not covered; they require standard nonprofit licensing
• No retroactive reimbursement for libraries that already purchased Office 202
• Security tools like Defender and Intune are not part of the grant and may require additional spending

Operational Requirements for Participation

Libraries must:

• Provide an accurate count of public PCs
• Work through their existing reseller or Tech Soup
• NOTE: A previous version of this FAQ noted that a library foundation or nonprofit must accept the grant. Through working with our members, Microsoft has now found a compliant way for libraries to work directly with their licensing partner to obtain these licenses, without needing a charity intermediary