Through sustained advocacy by ULC, the Public Library Association, and major urban systems, Microsoft has created a new program providing free Office Standard 2024 and free Windows licenses for all public-access computers in public libraries.
This represents a substantial cost savings for library systems and responds directly to sector-wide concerns following Microsoft’s transition of libraries from EDU to nonprofit pricing.
To begin the process, please fill out this form Microsoft created at the group's recommendation that connects libraries with dedicated support specialists.
Scope of the Offer
- All libraries qualify
- Applies to public-access devices only (not staff computers)
- Covers:
- Office LTSC Standard 2024
- Windows (latest version)
- Delivery mechanism:
- Large systems: Enterprise Agreements and Microsoft-approved grants for libraries with over 250 licenses
- Mid-size, perpetual license and small libraries: TechSoup (any size non-enterprise option)
Benefits to Public Libraries
- Eliminates a major cost barrier for replacing or upgrading productivity software
- Ensures consistency and accessibility across public computing environments
- Complements broader digital equity goals in urban and rural communities
- Includes free Microsoft security resources (AccountGuard, Security Assessment, cybersecurity training modules)
Limitations and Outstanding Issues
- Microsoft is in the process of developing a solution for library consortia. Please reach out if this issue applies to your library
- Tech Soup has installation fees per device; these are separate from software licenses
- Staff devices are not covered; they require standard nonprofit licensing
- No retroactive reimbursement for libraries that already purchased Office 2024
- Security tools like Defender and Intune are not part of the grant and may require additional spending
Operational Requirements for Participation
Libraries must:
- Provide an accurate count of public PCs
- Work through their existing reseller or Tech Soup
For any other questions or concerns, please send an email to MSLicenses@urbanlibraries.org. We are happy to hear from you and assist. You do not need to be a current ULC member or large library to reach out to us if you need help.