In order to quickly bring staff up to a level of proficiency with the numerous and varied eReaders our patrons are using...
The Public Library of Cincinnati and Hamilton County added new library card types targeted to meet the needs of our indi...
This virtual tool was developed to reduce time and prepare new staff to contribute as quickly as possible. New employees...
For the success of our Library’s goals, we had to work harder to retain skilled people and become more creative in...
Pierce County Library created curriculum and trained ninety paraprofessionals through webinar, self-paced projects and l...
The OPL used technology to allow employees to anonymously contribute ideas and provide comments and votes on ideas alrea...
Orange County Library System designed a training initiative for librarians to create content, provide new services, and ...
Mid-Continent Public Library has developed a Theme Strategy program to build staff and patron knowledge of underused, bu...
Mid-Continent Public Library moved from a tenure-based compensation system to a performance evaluation system that is de...
The Delivery & Distribution (D&D) department is responsible for daily delivery of collection material, inter-off...