A staff-led team adapted customer service offerings during the pandemic embracing a new, low-touch digital world. This q...
Pioneer Library System reimagined the annual report to communicate customer success stories with stakeholders, illustrat...
San Antonio Public Library gifted The Children’s Hospital of San Antonio a Digital Library Kiosk to better serve patrons...
A Community Services Team was created in 2018 to support people experiencing homelessness. To increase reach, the team m...
Know Your Power was a civic engagement arts contest the library hosted for teens in partnership with Pepco and the DC Pu...
We applied an equity lens into SJPL services to ensure historically underserved members would not be left behind. We exp...
Books for Boston was a fundraising and awareness campaign, launched by the Boston Public Library Fund in March 2020, tha...
In response to the racial injustice firestorm caused by the death of George Floyd, the Birmingham Public Library created...
With the onset of COVID-19 and the closure of the library, BPL Niche Academy offered new and engaging ways to stay relev...
By diversifying how and where MPL offers programs for older adults through strategic partnerships with senior living fac...