The Kendale Lakes Branch of the Miami-Dade Public Library System successfully transitioned the Young Adult Library Advis...
Due to the pandemic and closure of our 42 Library locations, the Virtual Information Center became a pivotal service poi...
With the help of other city departments, the Carlsbad City Library implemented curbside service to deliver library mater...
During COVID-19, Miami-Dade’s Public Library System shifted its service model to focus on the highest priority facing ou...
In response to the COVID-19 Pandemic, the Pioneer Library System utilized existing community relationships to quickly as...
Pre-pandemic, English language learners came together every Saturday at the library to practice speaking skills with vol...
Douglas County Libraries celebrated the Class of 2020 at a time when graduation ceremonies were being canceled and postp...
A staff-led team adapted customer service offerings during the pandemic embracing a new, low-touch digital world. This q...
Pioneer Library System reimagined the annual report to communicate customer success stories with stakeholders, illustrat...
San Antonio Public Library gifted The Children’s Hospital of San Antonio a Digital Library Kiosk to better serve patrons...