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Enhanced Management and Benchmarking Tool Equips 21st-Century Public Libraries to Elevate Their Community Leadership Role

The Urban Libraries Council has launched Edge 2.0, a new version of its renowned benchmarking and management system for public libraries. Over 2,600 libraries of all sizes across the U.S. and Canada have used the previous version of Edge to assess their programs and services, identify areas for improvement and elevate their role in advancing community priorities, with a special focus on public access technology. Edge 2.0 revises and extends the scope of the system’s benchmarks to incorporate a broader focus on the library’s capacity to advance community digital inclusion priorities, including digital awareness, literacy and mastery.