Alexandria Library held a pilot program named the "Library Passport Challenge" during Library Card Sign-Up Month in Sept...
The OPL "Race & Equity Team" was formed as part of a citywide effort to support the City of Oakland to transform pra...
Service areas of Baltimore County Public Library include a growing population of new Americans, especially Latinos. Buil...
The BCL African-American Research Library and Cultural Center staff worked with Dr. Bryan Carter, who created Virtual Ha...
In 2015, Broward County Libraries launched a new service model designed to increase the library’s service days and hours...
Broward County Library’s "Creation Station," a community makerspace/gadget lab, was contacted in 2017 by German Periz, a...
Moving beyond customer service to customer experience CML wanted to articulate a vision for staff to help them see their...
Over the past three years Hennepin County Library (HCL) has created a process that addresses implementing and integratin...
Johnson County Library has established the use of deliberative discussion, commonly used by libraries externally to enga...
In 2012 the World Choir Games game to Cincinnati. Over a ten day period 362 choirs from 64 countries competed in the Oly...