Frisco Library and community sponsors created the "Ready to Read Railroad," a child sized, railroad themed, interactive ...
Dayton Metro Library serves non-native English speakers by offering library card applications in five languages, conduct...
Middle Ground positions the Dayton Metro Library as a valuable middle school educational resource by promoting tween-spe...
Leveraging the "Summer Reading Club" theme for 2016, Dayton Metro Library partnered with GetUp Montgomery County and Jun...
Dayton Metro Library is in the midst of a system-wide construction plan, introducing 17 new or renovated facilities to t...
Staff training is customer built to address five pillars of customer experience: empowerment, transparency, kindness, pe...
“Civil Rights and a Civil Society: Civil Rights Training for Nashville Enforcement Agencies and Beyond” began as a partn...
Toronto Public Library with its Library Board created an accountability framework for its strategic plan: expanding acce...
MyLibraryNYC, a public library outreach program working with 500 New York City schools, offers use of an extensive speci...
Johnson County Library is addressing Customer Service at its 13, soon to be 15 branches, with a new approach to customer...