Come into any FCPL Branch and show us your smiling face. As part of "Books, Buttons and Bright Smiles," the library will...
The Kendale Lakes Branch of the Miami-Dade Public Library System successfully transitioned the Young Adult Library Advis...
Due to the pandemic and closure of our 42 Library locations, the Virtual Information Center became a pivotal service poi...
With the help of other city departments, the Carlsbad City Library implemented curbside service to deliver library mater...
During COVID-19, Miami-Dade’s Public Library System shifted its service model to focus on the highest priority facing ou...
In response to the COVID-19 Pandemic, the Pioneer Library System utilized existing community relationships to quickly as...
Pre-pandemic, English language learners came together every Saturday at the library to practice speaking skills with vol...
Douglas County Libraries celebrated the Class of 2020 at a time when graduation ceremonies were being canceled and postp...
A staff-led team adapted customer service offerings during the pandemic embracing a new, low-touch digital world. This q...
Pioneer Library System reimagined the annual report to communicate customer success stories with stakeholders, illustrat...