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Innovations Entry Submission

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2020 Innovations Submissions

Please fill out the below form to submit an entry to ULC's 2020 Innovations Initiative.

The deadline for entries is October 1, 2020 (this form will accept entries until 11:59 p.m. ET). ULC will only accept Innovations entries from libraries that are current ULC members.

View the 2020 Innovations FAQ

Click here to view answers to frequently asked questions for ULC's Innovations Initiative.

View Submission Tips

Click here to view tips for completing the below form and submitting your library's entries.

Please note:
If you do not see a confirmation message after submitting your entry, then your entry has not been recorded by the system. Please contact for assistance with Innovations submissions.

By submitting this form, you confirm that you have read and agree to the official terms and conditions for the 2020 Innovations awards program.


Civic Engagement

Innovations that help citizens address public concerns, understand community issues and exercise their civil rights and liberties, including:

  • Census 2020 instruction, promotion and outreach
  • Voter registration, engagement and polling safety/accessibility
  • Tele-town halls and virtual community forums
  • New citizen education and services
Communicating the Library’s Value

Innovations that raise the profile and visibility of the library’s services, resources and community connections, including:

  • PSA campaigns promoting library resources and services
  • PR/media campaigns to reposition the library’s community role
  • Branding updates and extensions, including co-branded partnerships
  • Using data to measure and demonstrate the library’s impact
Customer Experience

Innovations that create more enjoyable, valuable or efficient experiences for customers both online and at library branches, including:

  • Transitioning in-person programming to virtual formats
  • Redesigning the library’s website to highlight COVID-19 resources
  • Building virtual community spaces
  • Curbside/front-door/drive-thru services and new spaces for patrons
Digital Citizenship

Innovations aimed at closing the digital divide and equipping all residents with the devices, skills, support and internet access needed to achieve 21st-century success, including:

  • Partnering with community leaders to ensure public access to broadband internet, digital devices (e.g., Wi-Fi hotspots, technology kits) and guidance (e.g., tech hotlines)
  • Providing advanced digital skills training to support workforce development and careers
  • Artificial intelligence and algorithmic literacy education
  • Programs to build staff data fluency and confidence
Education: Adults

Innovations that help adults advance personal and family learning goals and develop literacies of all kinds, including:

  • Programs and services for job readiness, GED prep and “adulting”
  • Education partnerships
  • Reading, digital, financial and other literacies
  • Adult STEM education
Education: Birth thru Teens

Innovations that help young learners, their parents and their teachers overcome distance learning challenges to engage in robust learning experiences, including:

  • Virtual STEM, early literacy and social programming for youth and parents
  • Webinars and one-on-one digital support for educators
  • Partnerships to increase student access to digital tools and library resources
  • Online summer learning programs
Organizational Change and Strategic Management

Innovations that utilize fresh approaches to library staff roles and team structures to enhance systemwide impact for team members working from home as well as on-site, including:

  • COVID-19 staff working groups
  • Redeploying staff and repurposing library spaces to support disaster relief
  • Pandemic response plan development and implementation
  • Virtual staff meetings, town halls and social activities
Race and Social Equity

Innovations that intentionally address structural racism and social divides to foster more just, inclusive and equitable communities, including:

  • Programs and messaging designed to directly support vulnerable populations who are disproportionately impacted by COVID-19
  • Building staff capacity to understand and address issues of race and racism
  • Increasing community access to anti-racism tools and learning materials
  • Targeted services/programming for immigrants, justice-involved citizens, people of color, LGBTQIA individuals
Wellness, Safety and Sustainability

Innovations that help library staff and patrons make healthy choices, keep active, safely engage with library resources and maintain mental wellness, including:

  • Repurposing library spaces and building partnerships to collect and distribute meals, PPE equipment and other emergency supplies
  • Facility enhancements to ensure social distancing and materials safety
  • Communicating the library’s commitment to customer/patron safety
  • Messaging, programs and direct outreach to support community and staff mental health
Workforce and Economic Development

Innovations that help individuals and the local business ecosystem pivot to bring their work online, advance innovation and entrepreneurship, access relief funding and overcome employment barriers, including:

  • Resources to help professionals navigate relief funding sources
  • Targeted services and support for displaced workers and job seekers
  • Virtual skill-building programming for entrepreneurs and small businesses
  • Online professional certification programs

Submit an Innovation

50 characters maximum
350 characters maximum
525 characters maximum
525 characters maximum
525 characters maximum
Please supply a link to a Youtube or Vimeo video
Please supply a link to a Youtube or Vimeo video
Maximum file size: 8 MB | Accepted image formats: .jpg, .gif or .png
Maximum file size: 8 MB | Accepted image formats: .jpg, .gif or .png
Maximum file size: 8 MB | Accepted image formats: .jpg, .gif or .png