The Hubs support the Library’s strategic objective of connecting entrepreneurs, artists, and other innovators with spaces, technology, training, and support so that they can participate and thrive in the digital environment. Maker, co-working and collaboration spaces are thriving in Toronto, but they often charge membership fees. By providing our service for free to anyone with a library card, the Hubs continue the Library’s proud tradition of providing equitable access to technology – such as 3D printers and a variety of software – to build knowledge, skills and confidence. Our programs – such as 3D design, Photoshop, coding and video editing – support the growing demand for digital literacy skills. They are open to people of all ages and skill levels and are delivered in a welcoming and non-intimidating space.

The Digital Innovation Hubs demonstrate innovation in key ways:

• Programs such as the Innovator in Residence allow participants to build digital literacy in a hands-on and accessible way. 2014 residencies focused on 3D printing, filmmaking, and audio production.
• Partnered events, such as Maker Faire hosted at Toronto Reference Library, allow TPL to build relationships with maker communities and attract new users.
• Outreach initiatives, such as our Innovator in Communities program, allow the Hubs to reach new users and raise awareness of the Hubs.
• The Hubs build staff capacity and serve as a source of knowledge and a base for training.

The Digital Innovation Hubs have received great use, feedback, and media coverage. The Hubs are well used and have attracted newcomers to technology plus students, entrepreneurs, and other innovators who bring projects or business ideas and prototypes to life using our equipment. With programs often sold out and with long waiting lists, it’s clear that these kinds of learning opportunities are highly valued within Toronto. Partnered events have attracted new users, with Maker Faire attracting 8,000 visitors. The Hubs have benefitted from great media coverage. Pieces such as a Toronto Star cover story about Maker Faire have positioned the library well and send the message loud and clear that the Library continues to find new and relevant ways to support our customers’ needs and aspirations.