Parent Portal & Café Initiative
Fort Worth Public Library
Innovation Synopsis
The Parent Portal & Café initiative provides a centralized online resource hub and in-branch engagement experiences for parents and caregivers, simplifying access to library resources and community connections.
Challenge/Opportunity
• Parents and caregivers face barriers in accessing relevant library resources and community services
• Limited awareness of library programs and services tailored to parents' needs
• Opportunity to build relationships between parents, libraries, and community organizations
Key Elements of Innovation
• Centralized online Parent Portal curated by support staff with Community Outreach, Lifelong Learning and Collection Management Librarians
• In-branch Parent Café program providing presentations on library resources and facilitating safe space for parent and caregiver groups
• Partnerships with local parent groups, family service agencies, and parenting education providers
• Unique approach to community outreach and engagement
Achieved Outcomes
• Positive feedback from parents and partners on the Parent Portal and Café program
• Growing awareness and adoption of the initiative in the community
• New partnerships created with local organizations serving parents and caregivers
• Meaningful Connections
