Demonstrate Technology Impact Through Bridge Data
Toronto Public Library
Innovation Synopsis
Bridge Toolkit brings together data analytics, relevant resources and advocacy to help demonstrate public library value. Bridge is a collective of libraries working together for a common goal, leveraging data to ensure responsive, adaptable and thriving libraries for everyone. Libraries make an impact, Bridge helps demonstrate it!
Challenge/Opportunity
Bridge is a practical and automated solution for library data. It is a first of its kind innovative outcome measurement platform that empowers libraries by collecting, assessing and visualizing technology data through surveys, data dashboards and reports. Bridge offers public libraries:
- Needs and satisfaction customer assessment
- Ongoing equity measurement
- Critical feedback & continuous improvement
- Efficient and effective technology management
- Advocacy and accountability empowerment
- Standardized comparable data
Key Elements of Innovation
Developed by Toronto Public Library, a trusted industry leader in digital equity and inclusion, Bridge helps libraries:
- Gain valuable insights on the well-being, development and confidence of library customers.
- Make data-informed decisions for improved resource allocation and evidence based advocacy.
- Connect with similar libraries to identify gaps and leverage comparable data.
- Bridge provides maximum benefits with minimal effort and time through advanced automated features.
Achieved Outcomes
Here is how Ontario libraries have achieved success through Bridge:
- “Bridge directly speaks to Markham PL's Digital Literacy Strategy and allows us to support important goals in reporting and communication with stakeholders.”
- “The Bridge Toolkit provided [Milton PL] access to surveys that guided our future technological needs, it helped us understand where we stand compared to other library systems."
- “Bridge is an invaluable resource for Marathon PL, as small rural libraries are often limited in what they can offer."
