• Those experiencing homelessness use mobile devices as a life line – a primary means of staying connected to friends, families, and essential services.
• Our program puts internet connectivity into the hands of 435 at-risk adults and teens.
• Phones pre-loaded with contacts for social and employment services, community & library educational resources.

• Partners: NV Homeless Alliance, NV Partnership for Homeless Youth, Premier Wireless.
• Funding: $200K Federal LTSA ARP Act grant via IMLS & NV State Library plus $20K ALA COVID Library Relief Fund grant.
• Pre-screened clients attended an event with one-on-one tutorials, a vendor fair with social service providers, library card sign-ups, immunizations and mobile shower truck.
• After 18 months, clients can keep their phone and number, and can continue service at their own expense.

Client survey:

• 82% new phone is their only personal access to the internet
• 80% use it to access social services
• 78% use it to apply for employment

Client comments:

• "I'm thankful to our Lord Jesus Christ for this phone and the library. Thank you for such a priceless resource."
• "This is a much-needed resource. I have been able to take care of many things. This program has really helped me a lot."
• "Very grateful to have access to email and internet."
• "Without this phone, man, I would most likely be dead."