2019Creating Positive Experiences for YouPioneer Library System, Okla.Library Operations & ManagementLearn More
2023Crisis Planning for Libraries Attached to SchoolsCambridge Public LibraryLibrary Operations & ManagementLearn More
2024Culinary Literacy: Kitchen and Cooking ProgramsPublic Library of Youngstown and Mahoning CountyHealth & WellnessLearn More
2024Cultivating Mental Wellness with Not Myself TodayVaughan Public LibrariesHealth & WellnessLearn More
2021Cultivating Racial Equity and Inclusion at LAPLLos Angeles Public LibraryEquity and InclusionLearn More
2020Cultural Resource Center Virtual ProgramsLA County Library, Calif.Education - Children & AdultsLearn More
2018Culturally Responsive Public EngagementPoudre River Public Library District, Colo.Equity and InclusionLearn More
2018Customer Care with a Distributed Service ModelNew York Public Library, N.Y.Health & WellnessLearn More
2018Customer Experience Journey Mapping at EPLEdmonton Public Library, AlbertaHealth & WellnessLearn More
2020Customer Service Innovations Using SpringshareSan José Public Library, Calif.Health & WellnessLearn More
