Skip Navigation
Back to Navigation

Accessible Workstations for All

← Back
Pro tip: Use "title:keyword" or "library:keyword" to limit to that specific field

Accessible Workstations for All

Library of Accessible Media for Pennsylvanians, Free Library of Philadelphia

Equity and Inclusion | 2026

Innovation Synopsis

We wanted all of our public computers at the Free Library of Philadelphia to be access technology stations.

Challenge/Opportunity

- Only one public workstation for every 6 library branches at FLP was designated an "access tech" workstation with a large print keyboard and the specific access software.
- Per seat licenses for the access tech software were cost prohibitive.
- Since the access tech stations were "special," many branches would try to only reserve them for anyone who needed them, but often the computers would go unused for long periods of time, then forgotten or turned into storage areas.


Key Elements of Innovation

When renewing the license for the access tech software with the vendor, they mentioned that they had a new package deal for public libraries.
- For public libraries, based on the number of library branches, they will give you a yearly subscription for all the public AND staff computers for the access software Fusion (both ZoomText and JAWS)
While purchasing the license and installing on all Free Library staff and public computers, we then purchased large print/high contrast keyboards for all the public computers (approx 630).


Achieved Outcomes

With the initial installation of the large print keyboards for the public machines, many patrons were fond of the high contrast and easier use of the keyboards. Now that library staff are able to inform all patrons when they walk in the door that "every public computer is an access technology station," many worries about not being able to get time on the access technology station, or having to travel greater distances across the city for that technology, have dissipated.
The collection of the usage data for Fusion, with ZoomText and JAWS, is still be evaluated, as the programs automatically run in the background of the computers.
This has also assisted with many ADA accommodations for low vision staff, as the software is already installed and available.
We have had some hiccups with OS updates, and instead of having a site license that will stay with the computer for years, we are needing to "re-subscribe" annually for the software.