Key Success Factors of Action-Learning Programs

1.    Objectives and outcomes must be clearly defined.
2.    Multiple opportunities for reflective learning – NOT just action
3.    Active involvement of senior management – direction, support, feedback
4.    Active use of Coach and Facilitator
5.    Active involvement of key operating groups
6.    Attention to team dynamics and intervention if dysfunctional
7.    Follow-up to capture and transfer learning back to the workplace

Conger, Jay A. & Beth B.Benjamin (1999). Building Leaders. San Francisco, CA: Jossey-Bass Publishers.