Organizational Change and Strategic Management

Innovations in the library organization and staff; qualitative and quantitative approaches to measure impact and outcomes.

2016 Top Innovator
The "Library Refresh Program:" In-Time Solutions >

Montgomery County Public Libraries, MD

2016 Honorable Mention
Cultural Management through Efficient Staffing >
Kent District Library, MI


Project Management Principles ›
Lexington Public Library, KY
Branch Service Planning ›
Denver Public Library, CO
BKLYN Incubator ›
Brooklyn Public Library, NY
Storytime Outcomes Evaluation ›
Kent District Library, MI
How Accountability Drove Our Goals Out of the Park ›
Pueblo City-County Library District, CO
Measuring Impact Using School Data ›
Columbus Metropolitan Library, OH
Service Innovation Communities ›
New York Public Library, NY
Impact by Design: Strategic Planning and Building  ›
Toledo-Lucas County Public Library, OH
Leadership Development Program ›
County of Los Angeles Public Library, CA
Accountability 2.0 ›
Indianapolis Public Library, IN
SAPL Organizational Health Unit ›
San Antonio Public Library, TX
Interview Question Overhaul ›
Loudoun County Public Library, VA
The Library Refresh Program: In-Time Solutions ›
Montgomery County Public Libraries, MD
Online Graphics Production Workflow Process  ›
King County Library System, WA
Public Libraries 101: Core Values for All Staff ›
District of Columbia Public Library, DC
Reinvesting and Renewing for the 21st Century ›
San Francisco Public Library, CA
Function over Form: Customer Driven Realignment ›
The Public Library of Cincinnati & Hamilton County, OH
Measuring the Impact of Library Services ›
Hennepin County Library, MN