Organizational Change and Strategic Management

Innovations in leadership and library workforce development; qualitative and quantitative approaches to measuring success; use of data, outcomes measurement and community input for strategic planning.

2015 Top Innovator
Strategic Initiatives: A Hatchery for Innovations >

Free Library of Philadelphia, PA

2015 Honorable Mention
Scaling Connected Learning for Teens >
Chicago Public Library
, IL


Rethinking Staff Training ›
St. Louis County Library, MO
Making of a State of the Art MakerSpace ›
The Public Library of Cincinnati & Hamilton County, OH
50x15 – Staff Crowdsourcing Suggestion Box ›
District of Columbia Public Library, DC
Best Practices in New Employee Orientation ›
Montgomery County Public Libraries, MD
EXCEL Customer Service SNIPPETS Train the Trainer ›
County of Los Angeles Public Library, CA
Opportunities for Local Heroes ›
Calgary Public Library, AB
Using Metrics to Create a New Management Model ›
Prince George's County Memorial Library System, MD
Organizational Health Unit Improvement ›
San Antonio Public Library, TX
Measuring the Impact of Library Services ›
Hennepin County Library, MN