Audio Conference Recordings
Recordings are $10.00 each

When Good Intentions are not Enough: Measuring the Outcomes of Serving Children and Youth.
April 2004
Dr. Virginia A. Walter, Associate Professor, Graduate School of Library and Information Science, UCLA, “A Framework for Measuring Outcomes.” Dr. Leslie Edmonds Holt, Project Manager for the St. Louis Public Library IMLS National Leadership Grant, “Children's Access to Technology,” “Using Outcomes to Improve Technology Services.” Neel Parikh, Director, Pierce County Library System WA, “Outcomes that Measure Changes in Life Skills.” Louise Blalock, City Librarian, Hartford Public Library CT, “Literacy Outcomes: Care Givers, Families and Elementary School Kids.”